Senior User Researcher Linda Butterfield shares her experience of working in a large, fast-paced content team at Defra, along with three user research techniques that content designers can use.
For years, content designer Alice Winters assumed she just wasn’t trying hard enough to get things done - then she found out she had ADHD. In this post, Alice shares her diagnosis story, how she harnesses her ADHD in her work and manages some of the challenges it brings.
With Defra recruiting Lead Content Designers, Jeni Street shares her experience of becoming Defra's first Lead Content Designer, how she spends her time and what she has learned so far in the role. A picture of Jeni on the top …
Defra digital, data and technology Content Designer Laura Churchill shares her thoughts on some of the key things that her profession requires of those individuals thinking of making a career change.
Bob Mistry and Tony Green, from the Defra security team, share their experiences of working with partners throughout the organisation to develop a new online security training course that will be used by hundreds of thousands of civil servants across government departments in the future.
As people around the world mobilise for the Global Day of Action for the Climate, the Environment Agency’s Mark Harvett, one of the Product Owners for the Water Resources Licensing Service, explains how a new email alert service will enable abstractors to be more in-step with available water resources.
Laura McNulty, from the Resources and Waste team, explains how users are helping to design a digital waste tracking service, and the benefits of creating a user panel.
Amy Dyde, a lead user researcher in our Digital Data and Technology Services (DDTS) function, explains how creating a motivated and excited team drives great user research.
Lead Content Designer Jeni Street shares her tips for anyone out there who's considering applying for content design roles at Defra.
Tracey Friday, a product owner in the Digital Transformation team at Natural England working on delivering digital services for Biodiversity Net Gain (BNG), shares her experience of being on the ‘other side’ of the customer-supplier fence.
