Amy Dyde, a lead user researcher in our Digital Data and Technology Services (DDTS) function, explains how creating a motivated and excited team drives great user research.
Lead Content Designer Jeni Street shares her tips for anyone out there who's considering applying for content design roles at Defra.
Tracey Friday, a product owner in the Digital Transformation team at Natural England working on delivering digital services for Biodiversity Net Gain (BNG), shares her experience of being on the ‘other side’ of the customer-supplier fence.
As International Stress Awareness Week gets underway one of our content designers, Sally Davis, opens up about her own experiences of managing stress and offers some tips for spotting the signs and dealing with them early.
Today is Global Accessibility Awareness Day. When it comes to the web, accessibility means making online content usable by all. It’s a subject close to the Defra content team’s heart.
Emma Cuthbert, Defra content designer, shares her experience of having mild coronavirus symptoms and the impact of the outbreak on her usual working from home routine.
To mark Services Week – a focus on the government’s digital activity – we look at the relaunch of the long term flood risk service, designed around the needs of the people who actually use it.
You’ve probably heard the scare stories about automation cutting swathes through traditional employment. Artificial intelligence (AI) can now even write news reports – so could content designers who create clear, easy to use information on GOV.UK also find themselves redundant?
Content written in the active voice helps users understand what they have to do to complete tasks. It reduces confusion by making it clear who is responsible for every action.
We officially enter a pre-election period as of midnight tonight, so there will be no new blog posts until after the election.