Katie Dickerson

Katie is a Senior Service Designer at TPXimpact agency

Defra group transformation: mapping the whole service landscape

Lucy Hartley and Katie Dickerson, 10 December 2025 - Defra digital, Digital transformation

Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Katie Dickerson, Senior Service Designer at TPXimpact agency, reflect on working together to map Defra group services.

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