How do you assess digital services for sustainability?

Ned Gartside, Sustainable Design Lead, shares how Defra is testing an approach to assess and record how well digital services are managing their environmental and social impacts.
Ned Gartside, Sustainable Design Lead, shares how Defra is testing an approach to assess and record how well digital services are managing their environmental and social impacts.
James Corbett is a Product Manager for Delivering Sustainable Futures at Defra and Helen McMullan is a Lead Product Manager for Regulatory Services at Defra. In this blog they reflect on how formalising a product community has unleashed the power of shared ownership, collective growth, and fostered sense of belonging
Edd Parry, Director of Group Infrastructure and Operations in Defra Digital Data Technology and Security, reflects on our journey to reimagine how we procure IT services, focusing on sustainability and improving the end user experience.
Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …
Jenny Taylor, Delivery Group Lead within Digital, Data, Technology and Security (DDTS) at Defra, Zoe Wilkins, Delivery Manager and Chris Leo, Head of User-centred Design Assurance, share how they are making the most of artificial intelligence (AI) to accelerate delivery in their area.
David Thomas, Delivery Group Lead for Environmental Quality, reflects on his experience developing new ways of working across digital delivery.
Product manager Lucy Stewart reflects on her experience of designing sustainable services, and identifies where product managers can influence how and where we consider environmental impact as we deliver digital products.
Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
Suzy Robinson, Head of Delivery Management (interim), shares her experiences at Civil Service Live 2025 and what she's learned from attending Civil Service Live over the past few years.
Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Lisa Jeffery, Design Manager, reflect on the work being done to build a shared understanding of services within Defra’s Digital, Data, Technology and Security teams.
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