Building our product management community: from sceptics to superfans

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A group of product managers at a community away day

James Corbett is a Product Manager for Delivering Sustainable Futures at Defra and Helen McMullan is a Lead Product Manager for Regulatory Services at Defra. In this blog they reflect on how formalising a product community has unleashed the power of shared ownership, collective growth, and fostered sense of belonging

Improving Customer Experience in APHA – Delivering Outcomes with commercial “off-the-shelf” products

Posted by: , Posted on: - Categories: Defra digital, Defra Forms, Digital services
A headshot of Sam Brett

Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …

Using AI to accelerate delivery during the discovery phase

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An image of a lizard, which appears to be lit up with computer circuits

Jenny Taylor, Delivery Group Lead within Digital, Data, Technology and Security (DDTS) at Defra, Zoe Wilkins, Delivery Manager and Chris Leo, Head of User-centred Design Assurance, share how they are making the most of artificial intelligence (AI) to accelerate delivery in their area.