Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Katie Dickerson, Senior Service Designer at TPXimpact agency, reflect on working together to map Defra group services.
Please be aware that this blog discusses bereavement and grief. Lead content designer Leyla Kee-McParlin talks about experiencing grief and supporting others through difficult times.
This is the second blog in a series on product managing the design of sustainable services written by Lucy Stewart and Katie Marcus, product managers working in air quality improvement at Defra. Digital services have environmental impact. Every search query, …
Lauren Stewart, Lead Content Designer, Farming, on behalf of the content design community and wellbeing working group. The Defra content design community wants to be a welcoming, inclusive, and fun place to work. A community that knows and supports each …
Two Defra product managers talk about a recent project exploring sustainable AI development and its potential to reduce the impact our digital services have on the world around us.
Ned Gartside, Sustainable Design Lead, shares how Defra is testing an approach to assess and record how well digital services are managing their environmental and social impacts.
James Corbett is a Product Manager for Delivering Sustainable Futures at Defra and Helen McMullan is a Lead Product Manager for Regulatory Services at Defra. In this blog they reflect on how formalising a product community has unleashed the power of shared ownership, collective growth, and fostered sense of belonging
Edd Parry, Director of Group Infrastructure and Operations in Defra Digital Data Technology and Security, reflects on our journey to reimagine how we procure IT services, focusing on sustainability and improving the end user experience.
Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …
Jenny Taylor, Delivery Group Lead within Digital, Data, Technology and Security (DDTS) at Defra, Zoe Wilkins, Delivery Manager and Chris Leo, Head of User-centred Design Assurance, share how they are making the most of artificial intelligence (AI) to accelerate delivery in their area.
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