Liam Bancroft, a Product Owner in the Animal & Plant Health Agency (APHA) Borders and Trade team, shares his insights into the work he has been leading to develop a digital service for those seeking to export animals and animal …
Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.
In the first post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal look forward to today’s hack day, being led by Defra’s planet-centred design team - one of many activities for Services Week 2024.
In the latest of our personal stories from colleagues who are on a talent development programme here in Defra, we meet Fast Streamer Gianmarco Zenzola.
In National Customer Service Week user researcher Will Roissetter explains how being customer-centric is helping design a new service for packaging producers.
In World Water Week we hear from Daniel de Cruz about his work on a new ‘Farm Transformation Fund’ water management eligibility checker.
Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.
On International Day of Girls in ICT we hear from two colleagues about why and how they have built a tech career in Defra.
User research panel manager Jason Stockwell reflects on what happens when a user research project grows suddenly, and quickly, and how this needs to be managed to keep things on track.
Interested in joining Defra as s Service Designer? Hannah Rutherford-Roke tells us about her role as a Senior Service Designer and why she chose to work for Defra.
