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Jason Stockwell

How resources and waste are using a research panel to engage with users

Posted by: , Posted on: - Categories: Defra digital, Defra services, User centred design, User research
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In Recycle Week, Jason Stockwell reflects on the user research process taking place under the Extended Producer Responsibility (EPR) scheme for packaging, which will see packaging producers paying the full cost of disposing of packaging waste, money which in turn will be granted to local authorities to cover recycling and disposal costs.

What I’ve learned about panel management in a growing research team – Part Two

Posted by: , Posted on: - Categories: Defra digital, Defra services, User centred design, User research
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Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.

What I’ve learned about panel management in a growing research team – Part One

Posted by: , Posted on: - Categories: Defra digital, Defra service design, User centred design, User research
A cartoon drawing of post-it notes disguised as people looking at a discussion board with the word ‘sessions’ written above it.

User research panel manager Jason Stockwell reflects on what happens when a user research project grows suddenly, and quickly, and how this needs to be managed to keep things on track.