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Defra digital

Chloe in the community: a volunteer’s ‘lockdown’ story

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Chloe volunteering

Volunteering has been a release and source of comfort for many during lockdown, both for those volunteering and for those needing help and support.

To mark this year’s Volunteers' Week, one of our user researchers, Chloe Westerman, describes her experiences of volunteering during the past couple of months.

Apprenticeships: not so much ‘You’re fired', more ‘You’re hired’

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Dana and her fellow apprentices

When people hear the term apprentice some will immediately think of the hit BBC TV reality game show 'The Apprentice’, in which budding entrepreneurs compete for the chance to win a big prize.

The concept of apprenticeships has been around a long time though. And earlier this month Civil Service apprentices up and down the land celebrated National Apprenticeship Week.

Flood warning finds its voice

Flood road closed image

The Environment Agency and Natural Resources Wales are responsible for providing flood warning information to people at risk of flooding in England and Wales. One of the main ways we do this is by sending free automated voice calls. We’ve recently improved this part of the service by switching to Amazon Polly.

First authority in UK to partner with Google Public Alerts

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Over the past year the Environment Agency’s Flood Information Service has been working with Google and their Google Public Alerts system, to create an enhanced flood information platform. We can now proudly say that we are the first UK authority to push flood warnings through Google’s online notification platform.