Paul Wilkinson and Danielle Vincent share their experience of their teams working together to make information on GOV.UK simpler and clearer for cattle keepers.
Thinking of applying for a role as a User Researcher at Defra? Fran Redman shares a typical (or not so typical) day in the life of a Senior User Researcher.
In the second part of her blog on feedback Lead Content Designer Leyla Kee-McParlin shares some top tips for giving and receiving feedback, and the things you can do if you want to explore this topic further.
In the first instalment of a two-part blog Lead Content Designer Leyla Kee-McParlin explains how feedback is essential to self-development, and explores how you can give and receive feedback in the most productive and sensitive ways.
In support of International Literacy Day Lucy Hartley explores why literacy is so vital to her team’s work – content design - in particular the need to follow best practice when producing content and using plain English.
Senior Content Designer Caroline Vickers and Senior Interaction Designer Joe Horton recently worked together on a GOV.UK service. They share how they found collaborative ways of working and the tools that worked best.
From explaining your role to working out their pain points, Content Designer Anna Scott shares tips for creating great relationships and working well with subject matter experts Hi, I’m Anna. I joined Defra as a content designer just over a …
Do you work in social media but have an interest in content design? Or maybe you’re a content designer and wonder what social media is like? They’re more similar than you might think.
Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.
Senior User Researcher Linda Butterfield shares her experience of working in a large, fast-paced content team at Defra, along with three user research techniques that content designers can use.
