Why we have research panels
User research panel manager Jason Stockwell explains what a research panel is, why we have them and the value they bring to large-scale projects and programmes.
User research
Working with content designers to improve GOV.UK information for cattle keepers
Posted by:
Danielle Vincent and Paul Wilkinson, Posted on:
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Categories:
Defra content design, Defra digital, User centred design, User research
Paul Wilkinson and Danielle Vincent share their experience of their teams working together to make information on GOV.UK simpler and clearer for cattle keepers.
A day in the life of a Senior User Researcher
Posted by:
Fran Redman, Posted on:
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Categories:
Defra content design, User centred design, User research
Thinking of applying for a role as a User Researcher at Defra? Fran Redman shares a typical (or not so typical) day in the life of a Senior User Researcher.
Check, check, check; new rod licence app continues to bring benefits
Service Manager Joe Simpson explains how Environment Agency Fisheries Enforcement Officers (FEOs) have been making leaps and bounds in licence checking, thanks to a new app designed and built by Defra’s ‘I Want to Fish’ digital team.
Why I’m a mentor on Defra’s Summer Diversity Internship Programme
Toby Squire, a user researcher working on plant exports, talks about his work as a diversity and inclusion lead within Defra’s Fast Stream network and his role building a mentor network for summer interns.
Plant exports: Five ways to communicate user research findings
Posted by:
Neil Johnson and Juliette Fournier, Posted on:
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Categories:
Defra digital, User research
The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.
Hooked, line and sinker: how feedback has helped improve the rod licensing process
As National Fishing Month gets underway, Jenny Yates, Service Owner for Defra’s ‘I Want to Fish’ service, explains how feedback has helped the service to make further improvements to benefit anglers.
User research techniques for content designers
Posted by:
Linda Butterfield and Anna Scott, Posted on:
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Categories:
Defra content design, Defra digital, User centred design, User research
Senior User Researcher Linda Butterfield shares her experience of working in a large, fast-paced content team at Defra, along with three user research techniques that content designers can use.
We are hiring Senior User Researchers
Posted by:
Robin Hancock, Posted on:
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Categories:
Defra digital, User centred design, User research
We are hiring for Senior User Researchers at Defra. In this post, Lead User Researcher Robin Hancock shares what the new roles will be like and how to apply. Part of our work is to help make farming more sustainable. …
How we’re doing our bit for World Water Day
Posted by:
Tim Tamimi and Mark Harvett, Posted on:
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Categories:
Defra digital, Defra interaction, Open data, Software tools, User research
Today, we celebrate World Water Day with an update on our Water Resources Licensing Service (WRLS) from Product Owner Mark Harvett and Principal Developer Tim Tamimi.
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