Senior service ownership could help Defra become more service-led, efficient and user-focused. Laura Churchill shares what her team learned while testing the concept, why plans had to change, and how they’re building the right conditions for more joined-up, accountable services.
You may be familiar with GOV.UK, the single government website. It’s now had over 1.2 billion visits. But it actually hasn’t been around very long, and it has only just now completed its initial development. At the end of December …
You may have heard this mantra coming out of the Cabinet Office, but what does it mean in practice?
Defra’s Smarter Guidance programme aims to make it much easier for people to follow the regulations that affect them. After all, that’s what guidance is for.
Welcome to the new Defra digital blog. This is the first post on what I hope will become the first port of call for anybody interested in what Defra is doing in digital.
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