Deputy Director for Digital Delivery Richard Baines reflects on designing environments for digital delivery. Moving away from hierarchical culture and change frameworks, he outlines Defra's emerging 'outcome delivery groups' model and how it's being rolled out across the group. If …
Liam Bancroft, a Product Owner in the Animal & Plant Health Agency (APHA) Borders and Trade team, shares his insights into the work he has been leading to develop a digital service for those seeking to export animals and animal …
Ayesha Tinsley explains how her team improved the content community's resources board, in the last in our series on Defra content community projects.
Content designer Lauren Stopps writes about a project to improve the content team's internal review process.
Senior content designer Louisa Mallon describes how her team planned and created a Defra style guide.
It’s been a busy year for Defra Forms. Lead Product Manager Jenny Taylor and Senior Content Designer Anna Scott reflect on the story so far, lessons learnt and reaching the exciting step of rolling out forms guidance and tools access …
I’m Graeme Claridge, and I’ve been head of content design at Defra since April 2024. We’re a large community, with around 70 content designers. There's a lot to celebrate about our community: we’re incredibly supportive of each other, we’re highly …
Kaitlin D'Avella explains what content designers do in the alpha stage of a project.
David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …
Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.
