Senior Project Manager Kieran Lewis lifts the lid on a typical day in his world, working across different projects and balancing differing priorities.
In National Customer Service Week user researcher Will Roissetter explains how being customer-centric is helping design a new service for packaging producers.
In World Water Week we hear from Daniel de Cruz about his work on a new ‘Farm Transformation Fund’ water management eligibility checker.
As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.
On International Self-Care Day Sarah Hoy explores what self-care means to her, and considers how each of us can try to improve our health.
Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.
On World Emoji Day Christopher J looks at how we might use the fun symbols (or not) to make sure our message gets across in the way we intend.
As the world prepares to celebrate World Youth Skills Day, Lead Content Designer Leyla Kee-McParlin reflects on her experience of supporting the Ministry of Justice (MoJ) Social Mobility Ambassadors Schools Programme, and what it’s given her, and explains what networks are doing both in Defra and across government to improve career progression in the Civil Service for those from low socio-economic backgrounds.
In World Wellbeing Week, David Light and Lucy Holland reflect on the importance of wellbeing, and highlight some of the joint activities which Defra and Atos, one of our key strategic suppliers, have undertaken in recent months.
Emma Shaw, Lead Product Manager for Power Platform in Defra, reflects on her team’s journey to unlock the power of low code and enable the business to build their own apps and automations, driving efficiencies and expediting digital transformation across the group.