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Rolling out digital delivery at scale in Defra

Posted by: , Posted on: - Categories: Defra digital, Digital delivery, Digital transformation

Deputy Director for Digital Delivery Richard Baines reflects on designing environments for digital delivery. Moving away from hierarchical culture and change frameworks, he outlines Defra's emerging 'outcome delivery groups' model and how it's being rolled out across the group. If …

Transforming Defra together: the journey from paper to online forms

Posted by: and , Posted on: - Categories: Accessibility, Defra content design, Defra Forms
A group of people pose for a photograph.

It’s been a busy year for Defra Forms. Lead Product Manager Jenny Taylor and Senior Content Designer Anna Scott reflect on the story so far, lessons learnt and reaching the exciting step of rolling out forms guidance and tools access …

Defra group digital and data transformation strategy: how we’re making our services better

Posted by: , Posted on: - Categories: Defra digital, Defra services
A laptop screen on a table, with potted plants in the background

David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …

Creating an online form to apply for a county parish holding (CPH) number

Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.