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Plant exports: Five ways to communicate user research findings

Posted by: and , Posted on: - Categories: Defra digital, User research
A series of post it notes that are stuck onto documents placed on the wall.

The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.

How mountain bike guiding makes me a better content designer

Posted by: and , Posted on: - Categories: Content design, Defra digital, User centred design
Steph with her bike on the top of Snowdon, a mountain in Wales. Behind her, the sun is shining through clouds. Steph is wearing sunglasses, and a blue cycling helmet with a matching top.

Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.

Virtual quizzes, ‘Coffee Roulette’, and Friday Breakfast Club: why work friendships are so important

Posted by: , Posted on: - Categories: Defra digital

To mark the International Day of Friendship, Lead Product Manager Carly Malling reflects on the importance of friendships, and how the return to office working in the past few months has helped her to reconnect with old colleagues and meet new ones who joined the organisation during the pandemic.

How we’re building a new farming subsidy payment system

Posted by: , Posted on: - Categories: Defra digital, Defra services, Digital transformation

Even in the world of Digital transformation the work of the Future Farming and Countryside Programme’s Strategic Payments Service team (SPS) is obscure. As is often the case with these things, small obscure cogs can turn large machines, as Dr Morgan Di Rodi, Programme Delivery Manager, explains.