How to fail at Open Data…. and other learnings from the Open Government Partnership Summit 2016

A few weeks ago, I’d never even heard of the Open Government Partnership (OGP), but I recently found myself attending the OGP Summit 2016 in Paris from 7–9 December, talking about #OpenDefra, along with Mike Rose and David Buck. Turns …

Content designers need experts

You might have heard that people have had enough of experts. Those people are definitely not content designers. Experts help content designers write factually and legally accurate guidance. Without input from a subject-matter expert (SME) content could lead its users …