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Collaborative design: how content and interaction designers can work together to solve problems

Posted by: and , Posted on: - Categories: Defra content design, Defra digital, Defra interaction, User centred design
On the left a woman with shoulder length brown hair and wearing a grey jumper, on the right a man with short fair hair wearing a a white tshirt with a dark jumper and blue jacket,

Senior Content Designer Caroline Vickers and Senior Interaction Designer Joe Horton recently worked together on a GOV.UK service. They share how they found collaborative ways of working and the tools that worked best.

Working well with subject matter experts: 6 tips for content designers

Posted by: , Posted on: - Categories: Defra content design, Defra digital, Open data, User centred design
Anna is stood holding her bicycle on a single track road. She is wearing sunglasses, a white top and orange shorts. Above her you can see Glastonbury Tor.

From explaining your role to working out their pain points, Content Designer Anna Scott shares tips for creating great relationships and working well with subject matter experts  Hi, I’m Anna. I joined Defra as a content designer just over a …

Preservation, compliance, and registration: three keys to managing our precious water resources

Posted by: , Posted on: - Categories: Defra digital, Defra services, Software tools
A river bed, mostly dried up, but with just a small amount of water at the very bottom

In World Water Week Mark Harvett, a digital product manager at the Environment Agency, tells us about the impacts of the driest period in nearly 50 years on our water resources and the role of email alerts in helping abstractors comply with conditions on their abstraction licences.

Check, check, check; new rod licence app continues to bring benefits

Posted by: , Posted on: - Categories: Defra digital, Software tools, User research
Alt text: A picture showing a fish and containing text which says ‘environment agency, covered for two rods, non-migratory trout and coarse licence, you must carry this or proof of licence when fishing’.

Service Manager Joe Simpson explains how Environment Agency Fisheries Enforcement Officers (FEOs) have been making leaps and bounds in licence checking, thanks to a new app designed and built by Defra’s ‘I Want to Fish’ digital team.

Plant exports: Five ways to communicate user research findings

Posted by: and , Posted on: - Categories: Defra digital, User research
A series of post it notes that are stuck onto documents placed on the wall.

The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.