Delivery Manager
David Thomas reflects on his recent work assessing the Defra Forms service, and offers some useful tips for teams preparing for assessment and for colleagues on the other side of the fence.
To celebrate International Men’s Day senior delivery manager David Thomas shares his experiences of one of the most segregated areas in our society - raising children.
David Thomas and Christina Gyles share their thoughts on the idea of 'pair facilitation' after attending the Agile in the City conference in Bristol.
We’ve all been there - you have to deal with a problem by calling a large organisation, and you end up being put through to a call centre. You explain the problem to one person, who puts you through to someone else, so you explain it all over again.
Over the last year Defra has started making the transition from focussing on projects to focussing on teams. The results of this have been great. More stability has meant work gets done more quickly, meaning we can deliver more great services for our users.
Recently the Waste Permitting Service reached the end of its first phase; to deliver an application process for standard rules waste permits. As we moved on to our next phase; supporting bespoke permits, we were keen to shorten the time …
...individual working in the department has a day rate, which covers both the cost of that individual working on a project, as well as any extras such as project support...
...application. We then put these screens on the wall underneath the full process, to show how much less we could do. We managed to reduce 72 pages to 22 pages,...
(Let me be clear up front: this is a potentially controversial post. It proposes radical change in the way we do things. But I feel strongly about it, and I think this needs to be said.) Over the last few …
...discovery, which leads into alpha, beta and then live. My own recent experiences make me think that while the preparation work done during 'pre-discovery' is incredibly useful, the name “pre-discovery”...
