At Defra, we’ve been redesigning all our guidance on GOV.UK so it better meets user needs. We’re now starting to do ‘usability testing’ to see how people use our new content so we can see where we should make further …
A few of us Defra content designers recently went to the government content design community's first conference, at Impact Hub Westminster. There were 150 of us. We swapped ideas and shared our gripes. We drank tea and ate biscuits (really …
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