Jac Broughton

Making performance management better

Jac Broughton, 22 August 2017 - Defra digital, Smarter working

Regular readers will know about Defra's “smarter working” initiative, as explained by our COO Betsy Bassis in a recent blog post. It means adopting a user-centered approach to the processes and services our staff use every day. One of those …

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