Head of Design Cathy Dutton lifts the lid on the changes she is making in her team to create opportunities for service designers which enable them to visualise the full service as a user would understand it.
Cathy Dutton, Head of Design
Cathy is the Interim Head of Interaction Design at Defra digital
Cathy Dutton (Interim Head of Interaction Design) reflects on setting up a User Centred Design Community of Practice (COP) for a small team at Defra’s Warrington digital hub.
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