Skip to main content
GOV.UK
Blog: Defra digital, data, technology and security
Organisations:
Department for Environment, Food & Rural Affairs, Environment Agency, Joint Nature Conservation Committee, Natural England, Animal and Plant Health Agency

How we delivered more than 1,500 digital export journeys

Posted by: Liam Bancroft, Posted on: 22 January 2025 - Categories: Defra interaction, Defra service design, Defra services
A person wearing glasses and a green shirt

Liam Bancroft, a Product Owner in the Animal & Plant Health Agency (APHA) Borders and Trade team, shares his insights into the work he has been leading to develop a digital service for those seeking to export animals and animal …

Read more of How we delivered more than 1,500 digital export journeys

Related content and links

Defra digital, data, technology and security: our story

This blog is about our experience of transforming Defra digital, data, technology and security services and information.

Find out more about what we do.

We're hiring

We’re always on the look-out for great talent.

Visit our recruitment hub for more information about the current roles on offer.

Find out more about our people.

Follow Defra digital, data, technology and security

  • Join our Defra digital, data and technology LinkedIn community
  • Follow Defra digital, data, technology and security on X

Recent blogs

  • How a ‘Hackathon’ approach can accelerate the implementation of digital solutions 25 February 2026
  • How meeting our users in person changed everything  12 February 2026
  • Defra’s T Level pilot: investing in young people and building digital capability in government 6 February 2026

Sign up and manage updates

  • Email
  • Atom

Pages

  • About Defra digital, data, technology and security
  • Blog comment and moderation guidelines
  • Subscribe
  • A guide to agile communication
  • Our people
  • Working for us

Recent Posts

  • How a ‘Hackathon’ approach can accelerate the implementation of digital solutions
  • How meeting our users in person changed everything 
  • Defra’s T Level pilot: investing in young people and building digital capability in government
  • Defra group transformation: mapping the whole service landscape
  • Grief in the workplace: supporting each other during National Grief Awareness Week and beyond

Recent Comments

  • Tom Parry on Identifying the environmental impacts of digital services: lessons from the 'Get air quality data’ service
  • Simon Johnson on Building a shared understanding of services
  • George Watkins on How Defra is leading the way in sustainable technology
  • Ryan Bark - Closing the Loop on How Defra is leading the way in sustainable technology
  • Amy Jennings on Improving Customer Experience in APHA – Delivering Outcomes with commercial “off-the-shelf” products

Useful links

  • All GOV.UK blogs
  • All GOV.UK blog posts
  • GOV.UK
  • All departments
  • Accessibility statement
  • Cookies
All content is available under the Open Government Licence v3.0, except where otherwise stated
© Crown copyright