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Department for Environment, Food & Rural Affairs, Environment Agency, Joint Nature Conservation Committee, Natural England, Animal and Plant Health Agency

Jenny Taylor

Transforming Defra together: the journey from paper to online forms

Posted by: and , Posted on: - Categories: Accessibility, Defra content design, Defra Forms
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It’s been a busy year for Defra Forms. Lead Product Manager Jenny Taylor and Senior Content Designer Anna Scott reflect on the story so far, lessons learnt and reaching the exciting step of rolling out forms guidance and tools access …

How we are leading a bold and innovative approach to online forms

Posted by: , Posted on: - Categories: Accessibility, Defra content design, Defra digital, Defra Forms, Defra service design, User centred design
A woman standing outside, near plants using a tablet.

Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.

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