How do you design an AI assistant people can trust? Farhana Abdul Alim and her colleagues in the AI Capability and Enablement team explore how source checks, thoughtful wording and accessibility testing shaped Defra’s Ask the Toolkit keeping people, not AI, responsible for the outcome.
In the third part of our series looking at the ways Defra colleagues are using AI, Zoe Wilson reflects on how Copilot empowers her as a form of assistive technology.
In the second part of our series looking at how Copilot is helping Defra colleagues in their daily work, Leigh-Ann Jones shares her personal reflections of how Copilot has supported her to stay on top of a fast-moving, information-heavy role, making overwhelm manageable.
Since 2023, Defra has been running targeted trials and rollouts of Microsoft Copilot - a personal AI assistant integrated within Microsoft apps. These pilots highlighted the meaningful ways it can benefit colleagues who are neurodivergent and/or have a disability or other access need and, as such, we made full licenses available as a reasonable adjustment. …
How the AI capability and enablement team used agentic design to build a community-driven resource to help digital practitioners find the standards they need.
Two Defra product managers talk about a recent project exploring sustainable AI development and its potential to reduce the impact our digital services have on the world around us.
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