Services Week: What we are learning about introducing sustainability into service assessments

A man with a microphone addressing a room of people.

Sustainable Design Lead Ned Gartside looks ahead to Services Week 2026, where he will be leading a session to talk about Defra’s recent introduction of a 15th Service Standard point focused on sustainability.

How being planet-centric can really make a difference when designing services

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A man, in a field, wearing a blue hoodie, with a brown dog in the background and trees.

In the latest from our ‘Sustainability Heroes’ series, service designer Ned Gartside talks about the work of Defra’s planet-centred design working group, which has focused on creating a set of principles to guide the design of lower-environmentally impacting services. Like …