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Jenny Yates

Listening to anglers is helping to improve our fishing licence service

Posted by: , Posted on: - Categories: Defra services, User research
A person holding a carp.

As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.