As people around the world mobilise for the Global Day of Action for the Climate, the Environment Agency’s Mark Harvett, one of the Product Owners for the Water Resources Licensing Service, explains how a new email alert service will enable abstractors to be more in-step with available water resources.
Tony Hunt, imports delivery lead in the Digital Data and Technology Services Major Projects team, has been looking at how food comes into the UK this World Food Day.
Laura McNulty, from the Resources and Waste team, explains how users are helping to design a digital waste tracking service, and the benefits of creating a user panel.
As people around the UK take part in events to mark National Inclusion Week, Ahana Ogle shares her experiences of being on the Civil Service Autism Exchange Programme.
Head of Design Cathy Dutton lifts the lid on the changes she is making in her team to create opportunities for service designers which enable them to visualise the full service as a user would understand it.
A multi-disciplinary digital delivery team in Defra’s Environmental Quality Directorate is driving an exciting initiative which is central to the Government’s ambition to reduce packaging waste and improve the way we use material resources.
Amy Dyde, a lead user researcher in our Digital Data and Technology Services (DDTS) function, explains how creating a motivated and excited team drives great user research.
Defra’s technology innovation team recently released their 2021 Emerging Technology Radar. Tony Riggs, who leads the team, explains how it tells us a lot about the challenges and opportunities facing the Defra group, and the emerging technologies that could impact on these.
Exports Delivery Lead Neil Johnson explains how, during the last year, a team in Defra’s Digital Data and Technology Services Major Projects function has been working alongside colleagues in the Animal and Plant Health Agency to build a new digital service that will help exporters apply for phytosanitary certificates and shortly, where required, Certificates of Conformity.
Two members of the Digital delivery team responsible for Defra’s flagship Get a Fishing Licence service reflect on their recent experience of navigating the final stage of the Government Digital Service accreditation process, moving the service from Public Beta to Live.