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How showing the thing helped us simplify our MVP

Posted by: David Thomas, Posted on: 14 March 2018 - Categories: Defra digital, Digital transformation
Printed out sheets representing pages of the service.

...application. We then put these screens on the wall underneath the full process, to show how much less we could do. We managed to reduce 72 pages to 22 pages,...

Read more of How showing the thing helped us simplify our MVP - 2 comments

Stop irritating, start iterating

Posted by: Samantha Brown, Posted on: 7 February 2018 - Categories: Defra digital, Digital transformation
The long term flood risk page after iteration

...an invalid postcode, the error message wasn't clear enough. It said: “Please enter a valid postcode in England.” Users seemed to be registering the ‘valid’ part of the instruction, but...

Read more of Stop irritating, start iterating - 2 comments

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