In Recycle Week Jenny Rogal and Polly Howden explain how the work they are doing to develop a new Local Authority Payments tool will ensure the tool meets the needs of the end users - local authorities.
In Recycle Week, Jason Stockwell reflects on the user research process taking place under the Extended Producer Responsibility (EPR) scheme for packaging, which will see packaging producers paying the full cost of disposing of packaging waste, money which in turn will be granted to local authorities to cover recycling and disposal costs.
In World Water Week we hear from Daniel de Cruz about his work on a new ‘Farm Transformation Fund’ water management eligibility checker.
As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.
Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.
Chris Jenkins, Zico Harris and Christopher J from the Defra Digital, Data and Technology Accessibility Team asked an artificially intelligent large language model a question around this topic. When it served up a generic blog, they decided to write their own instead.
Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.
In National Apprenticeship Week, Service Tooling Analyst Diana Tomova shares her experiences of being an apprentice in Defra and studying towards a BSc in Digital and Technology Solutions.
User research panel manager Jason Stockwell explains what a research panel is, why we have them and the value they bring to large-scale projects and programmes.
Taking fresh water from any natural source is called "abstraction". Most people or organisations who want to abstract more than 20,000 litres of water per day from any single water source in England have to apply for a licence from …