Being assessed and assessing – a tale of two perspectives: Part one
Jenny Taylor shares her experiences of having her work to design a new Defra Forms service assessed, and how she will apply the learnings in her future work.
Greener services hack day: Part two
Posted by:
Sandeep Dhaliwal and Natalie Smithson, Posted on:
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Categories:
Defra digital, Defra services, Planet Centred Design
In the second post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal report on the outputs of the recent hack day, led by Defra’s planet-centred design (PCD) team.
Greener services hack day: Part One
Posted by:
Natalie Smithson and Sandeep Dhaliwal, Posted on:
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Categories:
Defra digital, Defra service design, Defra services, User centred design
In the first post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal look forward to today’s hack day, being led by Defra’s planet-centred design team - one of many activities for Services Week 2024.
Why we need volunteers to help vital research work that will protect the world’s forests
Posted by:
Robbie Wilson and John Wiggins, Posted on:
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Categories:
Defra digital, Defra services, User research
On the annual United Nations International Day of Forests, John Wiggins and Robbie Wilson explain how research volunteers will be key to the effective implementation of important new UK Government legislation aimed at protecting the world’s forests.
International Women’s Day - my career journey into Defra
On International Women’s Day, Angela Marriott shares her career story, which began on a Youth Training Scheme at a plastics company, and which has brought her to a senior role in our Service Management Office.
Why I chose to join Defra’s Cloud Academy: Steven Calder
Steven Calder provides an insight into why he chose to apply for an ICT apprenticeship in the Defra Cloud Academy.
Defra group digital and data transformation strategy: how we’re planning to digitally transform our services
Posted by:
Sarah Hoy, Posted on:
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Categories:
Defra digital, Defra services, Digital transformation
Sarah Hoy, Deputy Director for Digital Transformation, tells us how our new Digital and Data Strategy will change the way we design, build, and run digital services in the future.
Recycle Week 2023: helping local authorities to onboard a new system for improving recycling efficiency
Posted by:
Jenny Rogal and Polly Howden, Posted on:
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Categories:
Defra services, User centred design, User research
In Recycle Week Jenny Rogal and Polly Howden explain how the work they are doing to develop a new Local Authority Payments tool will ensure the tool meets the needs of the end users - local authorities.
How resources and waste are using a research panel to engage with users
Posted by:
Jason Stockwell, Posted on:
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Categories:
Defra digital, Defra services, User centred design, User research
In Recycle Week, Jason Stockwell reflects on the user research process taking place under the Extended Producer Responsibility (EPR) scheme for packaging, which will see packaging producers paying the full cost of disposing of packaging waste, money which in turn will be granted to local authorities to cover recycling and disposal costs.
How we built a new water management eligibility checker
Posted by:
Daniel de Cruz, Posted on:
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Categories:
Defra digital, Defra service design, User research
In World Water Week we hear from Daniel de Cruz about his work on a new ‘Farm Transformation Fund’ water management eligibility checker.
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