Plant exports: Five ways to communicate user research findings

Posted by: and , Posted on: - Categories: Defra digital, User research
A series of post it notes that are stuck onto documents placed on the wall.

The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.

How mountain bike guiding makes me a better content designer

Posted by: and , Posted on: - Categories: Defra content design, Defra digital, User centred design
Steph with her bike on the top of Snowdon, a mountain in Wales. Behind her, the sun is shining through clouds. Steph is wearing sunglasses, and a blue cycling helmet with a matching top.

Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.