Plant exports: Five ways to communicate user research findings
Posted by:
Neil Johnson and Juliette Fournier, Posted on:
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Categories:
Defra digital, User research
The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.