The Smarter Guidance team has been working to make content smarter -- make it more readable and clearer for users. But how do we measure if we've been successful? I've devised one way and while it'll take more than a …
Defra's guidance helps people comply with the law, but people use it because they have a task to complete. Whether it's labelling food products or applying for a grant, a user's task is always broader than just knowing what the legislation …
A few of us Defra content designers recently went to the government content design community's first conference, at Impact Hub Westminster. There were 150 of us. We swapped ideas and shared our gripes. We drank tea and ate biscuits (really …
Defra’s Smarter Guidance programme aims to make it much easier for people to follow the regulations that affect them. After all, that’s what guidance is for.
