In the first post of a two-part blog, content designers Ruth Fryer and Sandeep Dhaliwal explain what the discovery phase is for, and why some teams need to think about content design from the start.
Data Policy Lead, John Dixon, shares his thinking on the independent review of INSPIRE by the Open Data Institute.
Defra Chief Digital Officer Chris Thorn explains how the work to develop a Digital Transformation Strategy for the Defra group of organisations is gaining momentum, due in part to a strong focus on seeing digital as a way of thinking rather than just a technology or a service.
Senior Project Manager Kieran Lewis lifts the lid on a typical day in his world, working across different projects and balancing differing priorities.
In National Customer Service Week user researcher Will Roissetter explains how being customer-centric is helping design a new service for packaging producers.
In World Water Week we hear from Daniel de Cruz about his work on a new ‘Farm Transformation Fund’ water management eligibility checker.
As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.
On International Self-Care Day Sarah Hoy explores what self-care means to her, and considers how each of us can try to improve our health.
Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.
On World Emoji Day Christopher J looks at how we might use the fun symbols (or not) to make sure our message gets across in the way we intend.
