Tracey Friday, a product owner in the Digital Transformation team at Natural England working on delivering digital services for Biodiversity Net Gain (BNG), shares her experience of being on the ‘other side’ of the customer-supplier fence.
As International Stress Awareness Week gets underway one of our content designers, Sally Davis, opens up about her own experiences of managing stress and offers some tips for spotting the signs and dealing with them early.
Today is Global Accessibility Awareness Day. When it comes to the web, accessibility means making online content usable by all. It’s a subject close to the Defra content team’s heart.
Emma Cuthbert, Defra content designer, shares her experience of having mild coronavirus symptoms and the impact of the outbreak on her usual working from home routine.
To mark Services Week – a focus on the government’s digital activity – we look at the relaunch of the long term flood risk service, designed around the needs of the people who actually use it.
You’ve probably heard the scare stories about automation cutting swathes through traditional employment. Artificial intelligence (AI) can now even write news reports – so could content designers who create clear, easy to use information on GOV.UK also find themselves redundant?
Content written in the active voice helps users understand what they have to do to complete tasks. It reduces confusion by making it clear who is responsible for every action.
We officially enter a pre-election period as of midnight tonight, so there will be no new blog posts until after the election.
We organise regular content clinics across Defra group publishers. Statutory guidance "What are the restrictions on publishing content as statutory guidance?" The style guide says use them for guidance that relevant users are legally obliged to follow. Don’t use for …
The Defra content team held its first content clinic on a slack channel with editors from Natural England, the Animal and Plant Health Agency, the Rural Payments Agency, Environment Agency and Defra. Headings Can we use H4s in detailed guides? No - …
