Defra digital

Using AI sustainably: how Defra’s Action Finder tool has shown a net positive impact is possible

Two Defra product managers talk about a recent project exploring sustainable AI development and its potential to reduce the impact our digital services have on the world around us.

Improving Customer Experience in APHA – Delivering Outcomes with commercial “off-the-shelf” products

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A headshot of Sam Brett

Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …

How our digital teams supported innovation in flood risk services

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Helen Eden, Programme Delivery Manager for Flood at Defra, celebrates the success of our Flood Digital Team, who have been recognised for their innovative work in delivering crucial flood risk information to help protect communities across the UK and plan for the future.