In the first of a two-part post, content designer Laura Parker and senior interaction designer Daniel da Silveira explain how and why they took a content-first approach to creating a form building tool.
In the second part of her blog about the importance of user research panels, Sophie Werkshagen shares some tips on how to get the most from participant involvement. The realities of panel management Recruiting participants in government is often more …
Sophie Werkshagen shares her experiences of managing a participant panel for a government service, reflecting on why user research panels - and the people who maintain them - matter. In Defra we design and deliver services that support farming, food …
AI Generated Infographic illustrating the core elements of the hackathon Jay Ashcroft shares how a ‘Hackathon’ approach can foster creativity and produce working digital solutions in days. At the end of the summer, we collaborated on a ‘Hackathon’ event which …
Steph, Linda and Tom from the user centred design team in air quality reflect on meeting their users at the 2025 National Air Quality Conference.
Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Katie Dickerson, Senior Service Designer at TPXimpact agency, reflect on working together to map Defra group services.
Please be aware that this blog discusses bereavement and grief. Lead content designer Leyla Kee-McParlin talks about experiencing grief and supporting others through difficult times.
This is the second blog in a series on product managing the design of sustainable services written by Lucy Stewart and Katie Marcus, product managers working in air quality improvement at Defra. Digital services have environmental impact. Every search query, …
Lauren Stewart, Lead Content Designer, Farming, on behalf of the content design community and wellbeing working group. The Defra content design community wants to be a welcoming, inclusive, and fun place to work. A community that knows and supports each …
Two Defra product managers talk about a recent project exploring sustainable AI development and its potential to reduce the impact our digital services have on the world around us.
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