Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Katie Dickerson, Senior Service Designer at TPXimpact agency, reflect on working together to map Defra group services.
Please be aware that this blog discusses bereavement and grief. Lead content designer Leyla Kee-McParlin talks about experiencing grief and supporting others through difficult times.
This is the second blog in a series on product managing the design of sustainable services written by Lucy Stewart and Katie Marcus, product managers working in air quality improvement at Defra. Digital services have environmental impact. Every search query, …
Lauren Stewart, Lead Content Designer, Farming, on behalf of the content design community and wellbeing working group. The Defra content design community wants to be a welcoming, inclusive, and fun place to work. A community that knows and supports each …
Two Defra product managers talk about a recent project exploring sustainable AI development and its potential to reduce the impact our digital services have on the world around us.
Ned Gartside, Sustainable Design Lead, shares how Defra is testing an approach to assess and record how well digital services are managing their environmental and social impacts.
Sam Brett is a Project Manager in APHA’s transformation programme, Delivering Sustainable Futures. In this blog, he reflects on his experience of improving how customers contact the organisation when they need help or advice. At the Animal and Plant Health …
David Thomas, Delivery Group Lead for Environmental Quality, reflects on his experience developing new ways of working across digital delivery.
Product manager Lucy Stewart reflects on her experience of designing sustainable services, and identifies where product managers can influence how and where we consider environmental impact as we deliver digital products.
Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
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