In the first post of a two-part blog, content designers Ruth Fryer and Sandeep Dhaliwal explain what the discovery phase is for, and why some teams need to think about content design from the start.
Senior Project Manager Kieran Lewis lifts the lid on a typical day in his world, working across different projects and balancing differing priorities.
Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.
On World Emoji Day Christopher J looks at how we might use the fun symbols (or not) to make sure our message gets across in the way we intend.
Emma Shaw, Lead Product Manager for Power Platform in Defra, reflects on her team’s journey to unlock the power of low code and enable the business to build their own apps and automations, driving efficiencies and expediting digital transformation across the group.
Senior User Researcher Clare Hussey reflects on why she loves her work, and why she feels compelled to stay at Defra.
On World Environment Day we hear how colleagues from the Rural Payments Agency (RPA) worked with content designers from the Defra farming content team to improve the scheme guidance on GOV.UK, ahead of the launch of this year’s Countryside Stewardship (CS) schemes.
Chris Jenkins, Zico Harris and Christopher J from the Defra Digital, Data and Technology Accessibility Team asked an artificially intelligent large language model a question around this topic. When it served up a generic blog, they decided to write their own instead.
Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.
User research panel manager Jason Stockwell reflects on what happens when a user research project grows suddenly, and quickly, and how this needs to be managed to keep things on track.
