User centred design

Building a new, modern and user focused digital service for plant exports

Susanna Wright, 8 July 2021 - Data Transformation, Defra digital, Defra Science and Innovation, Defra services, Digital transformation, User centred design

The Animal and Plant Health Agency (APHA) and Defra are introducing a new and improved IT system for the export of plants and plant products, as Susanna Wright, Animal and Plant Health Agency (APHA) Product Owner plants IT systems, explains.

'A great place to come to, and a great place to move on from': the delicate act of balancing talent acquisition with retention

Lynne Roberts, Head of User Centred Design, 2 September 2020 - Defra digital, User centred design

To mark Global Talent Acquisition Day, Lynne Roberts, Head of User Centred Design at Defra Digital, explains the challenges and rewards involved with recruiting and retaining the best people and how she has had to develop and empower her managers to be adept recruiters too. 

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