Head of Interaction Design Cathy Dutton lifts the lid on the changes she is making in her team to create opportunities for service designers which enable them to visualise the full service as a user would understand it.
User centred design
A multi-disciplinary digital delivery team in Defra’s Environmental Quality Directorate is driving an exciting initiative which is central to the Government’s ambition to reduce packaging waste and improve the way we use material resources.
The Animal and Plant Health Agency (APHA) and Defra are introducing a new and improved IT system for the export of plants and plant products, as Susanna Wright, Animal and Plant Health Agency (APHA) Product Owner plants IT systems, explains.
To mark Global Talent Acquisition Day, Lynne Roberts, Head of User Centred Design at Defra Digital, explains the challenges and rewards involved with recruiting and retaining the best people and how she has had to develop and empower her managers to be adept recruiters too.