How content design and teamwork contributed to Countryside Stewardship

Posted by: and , Posted on: - Categories: Defra content design, User centred design
photo of fields and rolling hills

On World Environment Day we hear how colleagues from the Rural Payments Agency (RPA) worked with content designers from the Defra farming content team to improve the scheme guidance on GOV.UK, ahead of the launch of this year’s Countryside Stewardship (CS) schemes. 

Accessibility: designing an inclusive and barrier-free user experience

Posted by: , and , Posted on: - Categories: User centred design
On the left, a minimalistic cartoon avatar of Christopher, a white man with messy brown hair, glasses, and a beard, wearing a bright pink hoodie. Centre, Portrait photo of Chris, a white male with not much cropped brown hair and beard, wearing a checked purple shirt. On the right, Anime style avatar of Zico, a dark skinned man with straight black hair crossing part of his face, and brown eyes, wearing a grey t-shirt and white hooded unzipped grey jacket. Not shown, lots of freckles.

Chris Jenkins, Zico Harris and Christopher J from the Defra Digital, Data and Technology Accessibility Team asked an artificially intelligent large language model a question around this topic. When it served up a generic blog, they decided to write their own instead.

What I’ve learned about panel management in a growing research team – Part Two

Posted by: , Posted on: - Categories: Defra digital, Defra services, User centred design, User research
A selection of different coloured post it notes with the word ‘feedback, written below.

Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.