Why I keep an allotment
In National Allotments Week, Dom Burton shares his passion for growing his own and the work-life balance benefits, along with some tips to help you to have a wildlife-friendly plot.
Plant exports: Five ways to communicate user research findings
Posted by:
Neil Johnson and Juliette Fournier, Posted on:
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Categories:
Defra digital, User research
The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.
How we built a new system for fish exports
Posted by:
Jocelyn Henderson and Stace Oliver, Posted on:
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Categories:
Defra digital, Defra services, Digital transformation
In National Marine Week, we hear from Jocelyn Henderson and Stace Oliver about their work to develop a new digital service that enables fish and shellfish caught by UK flagged vessels to be exported.
How mountain bike guiding makes me a better content designer
Posted by:
Steph Duits and Anna Scott, Posted on:
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Categories:
Defra content design, Defra digital, User centred design
Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.
Hooked, line and sinker: how feedback has helped improve the rod licensing process
As National Fishing Month gets underway, Jenny Yates, Service Owner for Defra’s ‘I Want to Fish’ service, explains how feedback has helped the service to make further improvements to benefit anglers.
Virtual quizzes, ‘Coffee Roulette’, and Friday Breakfast Club: why work friendships are so important
To mark the International Day of Friendship, Lead Product Manager Carly Malling reflects on the importance of friendships, and how the return to office working in the past few months has helped her to reconnect with old colleagues and meet new ones who joined the organisation during the pandemic.
User research techniques for content designers
Posted by:
Linda Butterfield and Anna Scott, Posted on:
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Categories:
Defra content design, Defra digital, User centred design, User research
Senior User Researcher Linda Butterfield shares her experience of working in a large, fast-paced content team at Defra, along with three user research techniques that content designers can use.
Samaritans Awareness Day - it’s OK to say ‘Shush’
On Samaritans Awareness Day, Domain Lead Ulrike Hartmann-Cadey shares her experiences of volunteering for the Samaritans, and how she has discovered that active listening can really help those who are struggling in some way.
How we’re building a new farming subsidy payment system
Posted by:
Morgan Di Rodi, Posted on:
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Categories:
Defra digital, Defra services, Digital transformation
Even in the world of Digital transformation the work of the Future Farming and Countryside Programme’s Strategic Payments Service team (SPS) is obscure. As is often the case with these things, small obscure cogs can turn large machines, as Dr Morgan Di Rodi, Programme Delivery Manager, explains.
Why product management is key to building digital services
Jazz Austin, a Product Manager in the Extended Producer Responsibility team, explores why Product Management is important for Defra in building digital services, and shares some insights from her experience of having recently joined the Civil Service.
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