How we built the new Defra service manual with AI and community collaboration
How the AI capability and enablement team used agentic design to build a community-driven resource to help digital practitioners find the standards they need.
Making digital services more sustainable: introducing a 15th service standard point
Posted by:
Ned Gartside and Mary McMahon, Posted on:
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Categories:
Defra digital, Digital Sustainability, ICT sustainability
Service Assessment Manager Mary McMahon and Sustainable Design Lead Ned Gartside explain how, from this month, Defra service assessments will include a new requirement with sustainability at its core. Digital services are a core part of how we deliver outcomes …
Doing content-first design at Defra – part two
Posted by:
Laura Parker and Daniel Da Silveira, Posted on:
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Categories:
Defra content design, Defra digital, Defra Forms, Digital transformation, Interaction design, User centred design
In the second part of their post, content designer Laura Parker and senior interaction designer Daniel Da Silveira show how they used a content-first approach to design features for the Defra form designer.
Radar 2026: A personal look at the technologies shaping our future
Jan Murdoch reflects on the emerging technologies that Defra is paying most attention to right now and the impacts these could have on policy outcomes. Every year when we pull together our Emerging Technology Radar, I am reminded just how …
Doing content-first design at Defra – part one
Posted by:
Laura Parker and Daniel Da Silveira, Posted on:
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Categories:
Defra content design, Defra digital, Defra Forms, Digital transformation, Interaction design, User centred design
In the first of a two-part post, content designer Laura Parker and senior interaction designer Daniel da Silveira explain how and why they took a content-first approach to creating a form building tool.
Defra’s T Level pilot: investing in young people and building digital capability in government
Hermione Blake and Zoe Whitfield welcome a group of enthusiastic T Level students to explore government digital roles.
Identifying the environmental impacts of digital services: lessons from the 'Get air quality data’ service
Posted by:
Lucy Stewart and Katherine Marcus, Posted on:
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Categories:
Defra digital, Defra service design, Digital delivery
This is the second blog in a series on product managing the design of sustainable services written by Lucy Stewart and Katie Marcus, product managers working in air quality improvement at Defra. Digital services have environmental impact. Every search query, …
How we are building a more connected content community at Defra
Posted by:
Lauren Stewart, Posted on:
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Categories:
Careers in Digital, Community, Defra content design, Defra digital
Lauren Stewart, Lead Content Designer, Farming, on behalf of the content design community and wellbeing working group. The Defra content design community wants to be a welcoming, inclusive, and fun place to work. A community that knows and supports each …
Using AI sustainably: how Defra’s Action Finder tool has shown a net positive impact is possible
Posted by:
Lee Croucher and Giorgio Peacock, Posted on:
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Categories:
AI, Defra digital, Digital delivery, Digital services, Digital Sustainability, Product Management
Two Defra product managers talk about a recent project exploring sustainable AI development and its potential to reduce the impact our digital services have on the world around us.
How do you assess digital services for sustainability?
Posted by:
Ned Gartside, Posted on:
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Categories:
Defra digital, Defra services, Digital Sustainability
Ned Gartside, Sustainable Design Lead, shares how Defra is testing an approach to assess and record how well digital services are managing their environmental and social impacts.
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