Why we built a user research manual (and why it matters more than you think)

Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.
Thinking of applying for a role as a User Researcher at Defra? Fran Redman shares a typical (or not so typical) day in the life of a Senior User Researcher.