In the second part of her blog about the importance of user research panels, Sophie Werkshagen shares some tips on how to get the most from participant involvement. The realities of panel management Recruiting participants in government is often more …
Sophie Werkshagen shares her experiences of managing a participant panel for a government service, reflecting on why user research panels - and the people who maintain them - matter. In Defra we design and deliver services that support farming, food …
Steph, Linda and Tom from the user centred design team in air quality reflect on meeting their users at the 2025 National Air Quality Conference.
Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.
Thinking of applying for a role as a User Researcher at Defra? Fran Redman shares a typical (or not so typical) day in the life of a Senior User Researcher.
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