Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
Ayesha Tinsley explains how her team improved the content community's resources board, in the last in our series on Defra content community projects.
Content designer Lauren Stopps writes about a project to improve the content team's internal review process.
Senior content designer Louisa Mallon describes how her team planned and created a Defra style guide.
Kaitlin D'Avella explains what content designers do in the alpha stage of a project.
Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.
Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.
We work in Defra’s farming content improvement team. Our role is to iterate and improve farming-related content on GOV.UK. One of our goals is to help farmers understand what type of funding is available and how to apply for it. …
User researcher Jason Stockwell explains how, as a Participant Lead, his job is to make sure user researchers have the right processes in place to get access to participants for research rounds.
In the first post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal look forward to today’s hack day, being led by Defra’s planet-centred design team - one of many activities for Services Week 2024.
