User researcher Jason Stockwell explains how, as a Participant Lead, his job is to make sure user researchers have the right processes in place to get access to participants for research rounds.
To mark Global Accessibility Awareness Day, we’re sharing some of our content design team at Defra's go-to accessibility tools and guides. We're all responsible for making sure our content and services are accessible, these are some of the resources we use to help with that.
David Thomas reflects on his recent work assessing the Defra Forms service, and offers some useful tips for teams preparing for assessment and for colleagues on the other side of the fence.
Jenny Taylor shares her experiences of having her work to design a new Defra Forms service assessed, and how she will apply the learnings in her future work.
In Neurodiversity Celebration Week Lauren Stephenson, Tara Sanders, Robert Walker, and Lizzy Miller tell us how the Civil Service is celebrating its neurodiverse colleagues through supportive networks.
Jenny Taylor reflects on the work she’s been doing to develop a solution which she hopes will reduce our reliance on paper forms in the future.
At the conclusion of Disability History Month, Stephen Jenkins, Rich Stanley, and Laurie Doyle reflect on the value of a key staff forum which encourages inclusivity and diversity, and which has provided each of them with a vital learning and development opportunity.
On the International Day for Persons with Disabilities, Wendy Marsden shares her experiences of using her mobility scooter in the workplace, and the difference it has made to her level of work fulfilment by enabling her to interact, face to face, with her colleagues.
Ahead of the International Day for Persons with Disabilities, Gabriella Debens reflects on how undiagnosed invisible illness can leave a person with anxiety about their work life, and that making even just a few simple workplace adjustments can make a …
In National Customer Service Week user researcher Will Roissetter explains how being customer-centric is helping design a new service for packaging producers.
