Plant exports: Five ways to communicate user research findings

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A series of post it notes that are stuck onto documents placed on the wall.

The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.

How mountain bike guiding makes me a better content designer

Posted by: and , Posted on: - Categories: Defra content design, Defra digital, User centred design
Steph with her bike on the top of Snowdon, a mountain in Wales. Behind her, the sun is shining through clouds. Steph is wearing sunglasses, and a blue cycling helmet with a matching top.

Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.

Beyond incremental change: How (and why) we’re setting the pace for sustainable technology

Posted by: , Posted on: - Categories: Defra digital, Digital transformation, Software tools, Strategy, User centred design

Will McGeehin, our Interim Deputy Director for Digital Technology Strategy, tells us how Defra has opened his eyes to the possibilities of truly sustainable technology and the many challenges that come with IT going green.

How we created a new security training course for the Civil Service

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Bob Mistry and Tony Green, from the Defra security team, share their experiences of working with partners throughout the organisation to develop a new online security training course that will be used by hundreds of thousands of civil servants across government departments in the future.

All in a day’s work: the life of a Delivery Manager in Defra Digital

Posted by: , Posted on: - Categories: Defra digital, Defra interaction, Defra services, Software tools, User research

Defra Digital Delivery Manager Mike Douthwaite tells us about a working typical day for him which includes everything from agile working to supporting product managers, to recruiting new team members, and celebrating success.