User centred design
We’re marking the start of National Apprenticeship Week 2022 with a post from Workforce Management Lead, Claire Thomas Hawnt, who tells us about the many opportunities we have for budding apprentices.
Laura McNulty, from the Resources and Waste team, explains how users are helping to design a digital waste tracking service, and the benefits of creating a user panel.
Head of Design Cathy Dutton lifts the lid on the changes she is making in her team to create opportunities for service designers which enable them to visualise the full service as a user would understand it.
A multi-disciplinary digital delivery team in Defra’s Environmental Quality Directorate is driving an exciting initiative which is central to the Government’s ambition to reduce packaging waste and improve the way we use material resources.
The Animal and Plant Health Agency (APHA) and Defra are introducing a new and improved IT system for the export of plants and plant products, as Susanna Wright, Animal and Plant Health Agency (APHA) Product Owner plants IT systems, explains.
To mark Global Talent Acquisition Day, Lynne Roberts, Head of User Centred Design at Defra Digital, explains the challenges and rewards involved with recruiting and retaining the best people and how she has had to develop and empower her managers to be adept recruiters too.
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