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Listening to anglers is helping to improve our fishing licence service

Posted by: , Posted on: - Categories: Defra services, User research
A person holding a carp.

As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.

How we’re building a new farming subsidy payment system

Posted by: , Posted on: - Categories: Defra digital, Defra services, Digital transformation

Even in the world of Digital transformation the work of the Future Farming and Countryside Programme’s Strategic Payments Service team (SPS) is obscure. As is often the case with these things, small obscure cogs can turn large machines, as Dr Morgan Di Rodi, Programme Delivery Manager, explains.

Beyond incremental change: How (and why) we’re setting the pace for sustainable technology

Posted by: , Posted on: - Categories: Defra digital, Digital transformation, Software tools, Strategy, User centred design

Will McGeehin, our Interim Deputy Director for Digital Technology Strategy, tells us how Defra has opened his eyes to the possibilities of truly sustainable technology and the many challenges that come with IT going green.