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What I’ve learned about panel management in a growing research team – Part Two

Posted by: , Posted on: - Categories: Defra digital, Defra services, User centred design, User research
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Jason Stockwell continues with his blog about managing user research panels. In the second and final part, he discusses the challenge of constant recruitment, how to bring teams together and the prospect of personal burnout.

What I’ve learned about panel management in a growing research team – Part One

Posted by: , Posted on: - Categories: Defra digital, Defra service design, User centred design, User research
A cartoon drawing of post-it notes disguised as people looking at a discussion board with the word ‘sessions’ written above it.

User research panel manager Jason Stockwell reflects on what happens when a user research project grows suddenly, and quickly, and how this needs to be managed to keep things on track.

National Storytelling Week: How content design has helped my creative writing

Posted by: , Posted on: - Categories: Defra digital
Melissa Massey on her computer with a her cat sat next to her

For National Storytelling Week, Melissa Massey shares how content design has helped her with her creative writing including research and scoping out work, understanding the audience you are writing for, looking at the structure and user journey and language used.

Working with content designers to improve GOV.UK information for cattle keepers

Posted by: and , Posted on: - Categories: Defra content design, Defra digital, User centred design, User research
A group of cows in a field

Paul Wilkinson and Danielle Vincent share their experience of their teams working together to make information on GOV.UK simpler and clearer for cattle keepers.