In the first instalment of a two-part blog Lead Content Designer Leyla Kee-McParlin explains how feedback is essential to self-development, and explores how you can give and receive feedback in the most productive and sensitive ways.
In support of International Literacy Day Lucy Hartley explores why literacy is so vital to her team’s work – content design - in particular the need to follow best practice when producing content and using plain English.
In the last of our Blogs celebrating National Fishing Month, Digital Product Manager Melinda Twigg shares some reflections on her team’s work over the past year to develop digital fishing licences.
Senior Content Designer Caroline Vickers and Senior Interaction Designer Joe Horton recently worked together on a GOV.UK service. They share how they found collaborative ways of working and the tools that worked best.
Service Manager Joe Simpson explains how Environment Agency Fisheries Enforcement Officers (FEOs) have been making leaps and bounds in licence checking, thanks to a new app designed and built by Defra’s ‘I Want to Fish’ digital team.
Toby Squire, a user researcher working on plant exports, talks about his work as a diversity and inclusion lead within Defra’s Fast Stream network and his role building a mentor network for summer interns.
The ‘Apply for plant export certificates and inspections’ service has been in Public Beta since August 2021. Neil Johnson and Juliette Fournier from our Major Projects and Digital Delivery team explain how user research has been instrumental in enabling exporters applying for certificates and more to move plant goods abroad.
In National Marine Week, we hear from Jocelyn Henderson and Stace Oliver about their work to develop a new digital service that enables fish and shellfish caught by UK flagged vessels to be exported.
Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.
As National Fishing Month gets underway, Jenny Yates, Service Owner for Defra’s ‘I Want to Fish’ service, explains how feedback has helped the service to make further improvements to benefit anglers.
