User centred design
Senior Content Designer Caroline Vickers and Senior Interaction Designer Joe Horton recently worked together on a GOV.UK service. They share how they found collaborative ways of working and the tools that worked best.
From explaining your role to working out their pain points, Content Designer Anna Scott shares tips for creating great relationships and working well with subject matter experts Hi, I’m Anna. I joined Defra as a content designer just over a …
Do you work in social media but have an interest in content design? Or maybe you’re a content designer and wonder what social media is like? They’re more similar than you might think.
Steph Duits threw all her energy into mountain bike guiding, running a successful mountain bike holiday company. And then she discovered content design. In this post, Steph reflects on transferable skills from the most unlikely places. With contributions from Content Designer Anna Scott.
As National Fishing Month gets underway, Jenny Yates, Service Owner for Defra’s ‘I Want to Fish’ service, explains how feedback has helped the service to make further improvements to benefit anglers.
Senior User Researcher Linda Butterfield shares her experience of working in a large, fast-paced content team at Defra, along with three user research techniques that content designers can use.
Product Manager Ian Tester explains how a new Government digital service built by Defra supports the toughest ivory ban in the world.
For years, content designer Alice Winters assumed she just wasn’t trying hard enough to get things done - then she found out she had ADHD. In this post, Alice shares her diagnosis story, how she harnesses her ADHD in her work and manages some of the challenges it brings.
We are hiring for Senior User Researchers at Defra. In this post, Lead User Researcher Robin Hancock shares what the new roles will be like and how to apply. Part of our work is to help make farming more sustainable. …
With Defra recruiting Lead Content Designers, Jeni Street shares her experience of becoming Defra's first Lead Content Designer, how she spends her time and what she has learned so far in the role. A picture of Jeni on the top …