User Research – what’s it all about?

Amy Dyde, a lead user researcher in our Digital Data and Technology Services (DDTS) function, explains how creating a motivated and excited team drives great user research.
Amy Dyde, a lead user researcher in our Digital Data and Technology Services (DDTS) function, explains how creating a motivated and excited team drives great user research.
Defra’s technology innovation team recently released their 2021 Emerging Technology Radar. Tony Riggs, who leads the team, explains how it tells us a lot about the challenges and opportunities facing the Defra group, and the emerging technologies that could impact on these.
Exports Delivery Lead Neil Johnson explains how, during the last year, a team in Defra’s Digital Data and Technology Services Major Projects function has been working alongside colleagues in the Animal and Plant Health Agency to build a new digital service that will help exporters apply for phytosanitary certificates and shortly, where required, Certificates of …
Two members of the Digital delivery team responsible for Defra’s flagship Get a Fishing Licence service reflect on their recent experience of navigating the final stage of the Government Digital Service accreditation process, moving the service from Public Beta to Live.
The Animal and Plant Health Agency (APHA) and Defra are introducing a new and improved IT system for the export of plants and plant products, as Susanna Wright, Animal and Plant Health Agency (APHA) Product Owner plants IT systems, explains.
Dave More from Defra’s Digital Robotics Automation Centre of Excellence (DRACoE) shares his reflections on a year which has seen his team turn a fledgling robotics capability from concept to reality.
Defra Chief Digital and Information Officer Chris Howes reflects on the results from the 2020 Sustainable ICT Annual Report and shares his thoughts on where ICT can play its part in addressing the climate crisis.
Lead Content Designer Jeni Street shares her tips for anyone out there who's considering applying for content design roles at Defra.
Tracey Friday, a product owner in the Digital Transformation team at Natural England working on delivering digital services for Biodiversity Net Gain (BNG), shares her experience of being on the ‘other side’ of the customer-supplier fence.
To mark World Blood Donor Day, Digital Technology Standards Manager Charlie Beckett explains his motivations for giving blood on the occasion of what will be his 100th donation.
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