...individual working in the department has a day rate, which covers both the cost of that individual working on a project, as well as any extras such as project support...
A few weeks ago we posted a blog about how we’ve simplified the waste permits service. We've also made a short film about the agile team working on the service and how they are continually improving it based on feedback from users.
...application. We then put these screens on the wall underneath the full process, to show how much less we could do. We managed to reduce 72 pages to 22 pages,...
We all need to protect personal information, we do this every time we lock our mobile phones, for example. It’s also important that we, as Civil Servants, protect the personal information that others share with us to help us create …
...an invalid postcode, the error message wasn't clear enough. It said: “Please enter a valid postcode in England.” Users seemed to be registering the ‘valid’ part of the instruction, but...
Digital technology has transformed almost every aspect of our lives. A lot has changed over the last 20 years since the last Data Protection Act was passed in 1998. In that year Celine Dion had a chart topping hit with …
...existing licences. Good prioritisation means faster progress. More advanced features, such as applying for or renewing licences, can be added later. … be flexible - by adjusting the way they...
...collaborative, and meant we visitors could absorb a lot of new information in a very short time The whole workspace was better equipped for agile working, with flexible, moveable desks...
A cross-government collaborative team recently started a discovery looking at how waste movements are tracked across the UK. The team is keen to hear from regulators and businesses, to find out more about their needs. In this post I’ll explain …
...who have had to make considerable changes to the way they work. We’re grateful to them for their patience while we move from old to new. But the important thing...
