Agile delivery is relatively new to government, and a lot of teams and departments are still getting used to how it works. One of the essentials is that the team structure is right, and that you have the right people …
(Let me be clear up front: this is a potentially controversial post. It proposes radical change in the way we do things. But I feel strongly about it, and I think this needs to be said.) Over the last few …
Regular readers will know about Defra's “smarter working” initiative, as explained by our COO Betsy Bassis in a recent blog post. It means adopting a user-centered approach to the processes and services our staff use every day. One of those …
A couple of weeks ago we published a short film about the flood digital service. This second film shows how the service team works and how they put users at the heart of what they do to continually improve how …
Being a Product Manager is about championing the needs of the users of a service. Our team, responsible for the “I want to fish” service (of which buy a rod fishing licence is a part), has got into the habit …
We're committed to smarter working in Defra, and we are starting with small fixes that make people's lives easier. One of those is about opening up access to online video.
Over the last year or so, I’ve heard a lot of colleagues in Defra talk about 'pre-discovery'. They mean it as an additional phase of work to be done before discovery, which leads into alpha, beta and then live. My …