To mark Services Week – a focus on the government’s digital activity – we look at the relaunch of the long term flood risk service, designed around the needs of the people who actually use it.
The Environment Agency and Natural Resources Wales are responsible for providing flood warning information to people at risk of flooding in England and Wales. One of the main ways we do this is by sending free automated voice calls. We’ve recently improved this part of the service by switching to Amazon Polly.
Over the past year the Environment Agency’s Flood Information Service has been working with Google and their Google Public Alerts system, to create an enhanced flood information platform. We can now proudly say that we are the first UK authority to push flood warnings through Google’s online notification platform.
We had some super pitches to us as ‘Digital Dragons’ in the ‘Pitch to Prototype’ session (at the Flood and Coast 2019 event). So what next?
I’m looking forward to being with dragons - no sadly nothing to do with Game of Thrones - but instead, taking part in the Flood and Coast 2019 ‘Digital Dragons' competition. Something of an honour and a privilege I have to say.
With this year’s Flood and Coast 2019 Conference getting ever closer to its go live date (June 18), it’s time to pull the cover off the show-stopping, new style ‘Let’s get digital’ final day of the event.
The Environment Agency and Natural Resources Wales are responsible for providing flood warning information to people at risk of flooding. Beth Brooks provides an update on how we use GOV.UK Notify - focusing on letters.
The Environment Agency and Natural Resources Wales are responsible for providing flood warning information to properties at risk of flooding. In recent weeks we’ve been moving our text notification service to GOV.UK Notify, providing us with many benefits and improvements.