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User research

Chloe in the community: a volunteer’s ‘lockdown’ story

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Chloe volunteering

Volunteering has been a release and source of comfort for many during lockdown, both for those volunteering and for those needing help and support.

To mark this year’s Volunteers' Week, one of our user researchers, Chloe Westerman, describes her experiences of volunteering during the past couple of months.

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