User research
Lead Delivery Manager Alex Knell tells us how a Defra Digital delivery team has played a significant role in the introduction of the UK’s first Clean Air Zone, which launched in Bath this week - the first step towards tackling Bath’s air pollution problem.
Volunteering has been a release and source of comfort for many during lockdown, both for those volunteering and for those needing help and support.
To mark this year’s Volunteers' Week, one of our user researchers, Chloe Westerman, describes her experiences of volunteering during the past couple of months.
Emi Carmichael from the Ruby Waste Services Team tells us about the success of the Defra Waste Exemptions renewal service which was launched in August.